One of our clients had an accountant but when they crossed the VAT threshold they didn't notice and their accountant didn't work on the books until so many months later they ended up with a fine.

One of our clients said he comes out of his accountant's office once a year feeling more confused than he was before the meeting.  He doesn't doubt his accountant is doing a good job but he came to us because he wanted to be able to discuss the business with someone he would understand.  Our team is able to find a way to explain the issues in straightforward language so that no one leaves feeling more confused than when they started.

We often see our clients at their place of business, so that they don't have that 'dentist waiting room' feeling like the one they experience when they go to their accountant.

Sometimes we also hear about accountants insisting on software that the client doesn't understand or find it easy to use.  We offer support for Quickbooks, Xero, Business Central, Clearbooks and we would happily use another type if that is what the client needed.

If you want the hand holding, day to day support and someone easy to talk to, there is no doubt that you need a bookkeeper as well as the accountant to work on the year end.