Why some sales invoices NEED to be paid before the customer receives their product or service!

It is tempting to get the customer to feel happy and get that work done or product sent out BEDFORE the invoicing is done but this is not always appropriate.

Written by BW Bookkeeping and Project Solutions Ltd - Sun 9th Mar 2025

bookkeeping and business development services

Some products - such as concrete can not be re-sold to another customer if the intended one decides not to pay...it's not possible to collect it or accept a return.

Gates or furniture made to exact specifications can not always be re-sold to another customer as they are too bespoke to simply be re-packaged.

There is also the question of cashflow - if your business has to purchase materials in advance, it can be too much pressure on cashflow if the customer pays at the end of the task.  It can be important to send invoices for stage payments.  That way the customer pays in advance for materials bought in.

With regards to bookkeeping we are in a similar situation, we can not take our time back and so we are moving towards billing at the start of the month like the phone and utility companies do.  This means if necessary, money can be returned to the client however time can never be given back so it is a better fit for our business.

If you need help to get those invoices out to customers, to keep the cashflow under control, give BW Bookkeeping a call to see if we are a good fit to work together.

BW Bookkeeping and Project Solutions Ltd.

6 Keats Court,
Eaton Ford,
St Neots,
Cambridgeshire,
PE19 7LX

07825 152951

jen@bwbps.co.uk

Home Page FAQs Blog Facebook Instagram LinkedIn

Company Number 13495928
VAT No. 450467105
Registered in England and Wales - Registered Office: Staple House 5, Eleanors Cross, Dunstable, Bedfordshire, England, LU6 1SU

We recommend Dunstable accountancy practice
Spicer and Co

BW Bookkeeping logo

Quickbooks Advanced Certified Pro Adviser - Gold

Testimonials

We have been a client of BW Bookkeeping since 2017 and rely on them for a range of services. They helped us change from a sole trader to a limited company and handle all our banking and VAT.
Mason Grab Hire Ltd, Aston Clinton

Outstanding! BWBPS sorted out my books then provided me with the support and training I needed to get everything up to date and back on track. Friendly, professional service which I would highly recommend.
Cake Company St Neots

I learned more about how to direct my business in 20 minutes talking to Jen at BW Bookkeeping than in 4 years of meetings with my accountant.
Rob L, Aston Clinton

Quickbooks Advanced Certified Pro Adviser